FAQ

I’m not a student at the University of Toronto, can I still apply?
How old do I have to be to book a room?
How do I book a room?
I want to stay a month or just over a month. How much is the rate?
I want to stay a month. Do I need to arrive on the first of the month?
I want to stay 7 nights or more (but less than a month). How much is the rate?
I want to stay the entire summer session. What is the rate?
I want to stay the entire summer session. Can I pay monthly?
How much tax do I need to pay?
Are the double room daily rates listed for the double room or are they per person?
I will be arriving after 10:00 pm. What should I do?
What should I bring with me?
Is internet access included?
I have sent in my application. When should I hear back?
What time is check-in? Check-out time? Where do I check-in?
I am booked for a month or more, but I have decided to leave early. What do I do? Will I be refunded?
I have not arrived yet. I want to cancel my reservation, how do I do it?
I have cancelled my reservation, can I get my deposit back?
How does the deposit work?
Do you have parking?
Can I arrive earlier than May 4th, 2017?
Can I stay past August 19, 2017?